Seeing as I had such a wonderful experience out today (lol feel the sarcasm) It inspired me to start this thread. Share your good or bad experiences on restaurants/cafes wherever... so the ones doing the right thing can get the good attention and the others... well... be known for how dodgy they are!!!
my experience:
Lunch booked for 12:30pm - which is when we arrive, wrong menus are on the table when the menu had been booked and set for the last couple of weeks. We booked a christmas menu not a function menu which they admitted when we first arrived then later go oh no this is the menu that was booked blah blah blah. Anyways they kept having a nice snigger at us all and didn't bother to fix this up for half an hour or so.
Then said oh its no problem ordering the items from the previous menu - like ok why not just say that to start with?!?!
Were rude with service, didn't smile and just made it seem painstaking to be there.
Finally got our lunch 2 hours later with another half hour wait for dessert.
Now feeling very sick!! It wasn't a huge ask, we weren't narky - they admitted they were wrong then took it back. Seriously what has happened to good ol fashioned service?!
Oh and the place is called fizz, its on the promenade glenelg - somewhere i wont be going to again
my experience:
Lunch booked for 12:30pm - which is when we arrive, wrong menus are on the table when the menu had been booked and set for the last couple of weeks. We booked a christmas menu not a function menu which they admitted when we first arrived then later go oh no this is the menu that was booked blah blah blah. Anyways they kept having a nice snigger at us all and didn't bother to fix this up for half an hour or so.
Then said oh its no problem ordering the items from the previous menu - like ok why not just say that to start with?!?!
Were rude with service, didn't smile and just made it seem painstaking to be there.
Finally got our lunch 2 hours later with another half hour wait for dessert.
Now feeling very sick!! It wasn't a huge ask, we weren't narky - they admitted they were wrong then took it back. Seriously what has happened to good ol fashioned service?!
Oh and the place is called fizz, its on the promenade glenelg - somewhere i wont be going to again


